Truface, S.A.P.I. de C.V., (“Trully” or “The Responsible”) in compliance with the Mexican Federal Law for the Protection of Personal Information in Possession of Private Entities and its Regulations (both together, the “Law”), with address in Rio Lerma 94, 3rd Floor, Cuauhtémoc. 06500. Mexico City, Mexico. This address is also valid to hear and receive notifications.
For users of our website, available at: https://trully.ai
In order to comply with the purposes indicated in this Privacy Notice, Trully will process the following documentation and information: (i) Name; (ii) Email; and (iii) Curricular profile.
In order to comply with the purposes indicated in this Privacy Notice, Trully will process the data listed in the previous paragraph for the purpose of notifying our end customers of the availability of using the identity theft alert product.
In order to comply with the purposes indicated in this Privacy Notice, Trully will process the data stated in the previous paragraph with the purpose of contacting talent for a possible incorporation into our company.
For the User of our website, we will treat your personal data for the following primary purposes:
For all holders to whom this privacy notice is addressed, we will use your personal data for the following secondary purposes:
In the event that you do not want your personal data to be processed for any or all of the secondary purposes, from this moment you can notify us by sending an email to firstname.lastname@example.org CCP: email@example.com
The refusal to use your personal data for secondary purposes may not be a reason to deny you the requested services or to terminate the relationship established with us.
To navigate within the site and share your data, you must necessarily read and accept that you have read this privacy notice available on the website.
To comply with the purposes that were previously written and others that are required by law or by competent authorities, through a well-founded and motivated request, the following transfers of your personal data will be made:
To our affiliates, controllers, subsidiaries, parent company or companies of the same group and, where appropriate, to competent authorities.
The transfer of personal data can be national and/or international, the transfer of data will be carried out when the competent authorities request it and/or when Trully so decides to fulfill its purpose and its services.
In relation to the transfers that require your consent, if after reading this Privacy Notice, you do not express your rejection for them to be carried out, Trully will take it for granted that you have given us said consent.
If you do not want your personal data to be transferred with respect to those for which your consent is necessary, we ask you to send an email to firstname.lastname@example.org CCP: email@example.com, requesting the revocation of your consent regarding to the processing of your personal data.
Our users have the right to know what personal and/or sensitive data we have about them, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal and/or sensitive data for specific purposes (Opposition). These rights are known as ARCO Rights.
To exercise any of the ARCO Rights, you must submit the respective request in writing, at the address of the Controller or through a data message sent via email to the Controller with a copy to the following email addresses: legal@trully. ai and firstname.lastname@example.org
In order to exercise some of the rights indicated above, we suggest you know the following procedure:
1. Submit the request to the person in charge who owns the personal data, through the means and mechanisms indicated above, with the following information:
It is important that you take into account that, if the request does not have the information described above, you can contact the person in charge through the ChatBot in order to share the missing documentation and/or information to exercise your ARCO rights, and you will have 10 days working days, to provide the required information, otherwise your request will be considered not submitted.
When you submit your request, the person in charge must give you an acknowledgment accrediting receipt of it.
2. Prove the identity of the Holder and, where appropriate, that of his representative, as well as the personality of the latter.
The request must be accompanied by a simple copy of an official identification as the Holder of the personal data, as well as of your representative, in case this is the one who submits the request.
For this purpose, valid official identifications will be:
The accreditation of personality as a legal representative may be done through any of the following mechanisms:
It is important to bear in mind that the identity of the Holder and/or his representative, as well as the personality of the latter, must be duly accredited prior to the exercise of the right in question, if applicable, through the presentation of the original documents mentioned above or a certified copy of the same, for comparison.
b) Deadlines and procedure for dealing with requests to exercise ARCO Rights
Once the application has been submitted and it complied with the requirements described above, the regulated entity before whom it was submitted must do the following:
Within a period of 20 business days, counted from the receipt of the request, it must inform you whether or not the exercise of the requested right proceeds.
In the event that the exercise of the right has proceeded, you must carry out the necessary actions to make it effective, within a period of 15 business days, counted from the day after the previous response was notified.
The aforementioned deadlines can be extended for an equal period, when justified and you are informed of it.
Even if the exercise of the requested right is not appropriate, the regulated entity must respond to the request, explaining the causes of the respective inadmissibility, within the period of 20 business days indicated above.
If you consider that your right to the protection of personal data has been injured by any conduct or omission on the part of the Responsible Party, or presumes any violation of the provisions of the Federal Law on Personal Data Held by Private Parties, its Regulations and other applicable ordinances , you can file your disagreement or complaint with the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI). For more information, we suggest you visit its official website www.inai.org.mx.
The parties express that this Privacy Notice will be governed by the legal provisions applicable in the Mexican Republic, in particular, by the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other related regulations. applicable.
This Privacy Notice may be modified, changed or updated due to new legal requirements, our own needs for the services we offer, our privacy practices, or changes in our operating model or other causes.
We promise to keep you informed about the changes that this Privacy Notice may undergo, through updates to it published directly on our website https://trully.ai.